In-Room Guide - Fountains Hotel

Welcome to Fountains Hotel by Neighbourgood

We’re so happy you’ve joined us at one of Cape Town’s most iconic addresses. Whether you’re here for a weekend city break, a family stay or an extended work trip, this space is yours. Here is everything you need to settle in and make the most of your stay.

Your Home, Your Community

Enjoy the ultimate city living, high-speed Wi-Fi, flexible business and leisure spaces, and four-star comfort right in the heart of town. Everything you need is right here.

About Your Stay

Fountains Hotel by Neighbourgood is built for flexibility, offering a mix of hotel rooms and fully equipped apartments in the heart of the CBD. Whether you're traveling solo, as a group, or on business, you can stay for a night or settle in for longer. We have everything you need for the perfect city stay.

Property Amenities

24-Hour Front Desk & Security
Unlimited Free Wi-Fi
TV & Desk in Every Room
In-room Coffee & Tea Station
Room Service
On-site Restaurant & Bar
Laundry Service
Regular Housekeeping
Two Outdoor Swimming Pools
Four Fully Equipped Conferencing Venues

Wifi Name: Fountains Hotel
Password: Whale888
Our team is available 24/7. Please ask for assistance via WhatsApp at +27 83 548 9659 or by dialling 9 on your room telephone.
Check-In: 14:00
Check-Out: 11:00
Checkout Instructions:
- Leave the safe open
- Leave the key card with our concierge or Community Host at reception
- Inventory is checked after each stay, so please make sure none of our items are accidentally packed when you leave.
Note: Early check-ins or late check-outs can be arranged, subject to availability at an additional fee.
Laundry services are available for guests.
Cost: Charges are applied per item as indicated on the laundry price list.
Please contact reception for assistance and further information.
Limited parking is available on a first-come, first-served basis for R85 per vehicle per day.
- Fountains by Neighbourgood is a non-smoking hotel. Smoking of any kind is strictly prohibited anywhere on the property. This includes cigarettes, shisha/hookah/hubbly, marijuana, vapes, or e-cigarettes.
- Smoking on the premises will result in a R3,000 fine.
- Be mindful of noise at all times. Our quiet hours are 22h00 to 07h00. Strictly no parties or events allowed unless by prior arrangement for the restaurant or event venue/conference areas
- Please note that no guests are allowed after 22h00
- Illegal materials, substances, or activities are not permitted
- Accidents happen! Make sure you report any breakages to the team. Only damage due to negligent behaviour will result in a claim for repairs/replacement.

GOOD To Know

Eat

Experience a dining journey that’s proudly local, yet world-class at our on-site restaurant. From South African Shisanyama boards and biltong-infused steaks to slow- braised skaapnek, each dish tells a story of tradition and taste.

Conveniently located on the Ground Floor, it’s the perfect spot for guests to enjoy a dining journey that’s crafted for both locals and globetrotters seeking a true taste of South Africa.

Conference, Event, & Meeting Spaces

Planning a conference, workshop, corporate event, or team offsite?

Fountains Hotel by Neighbourgood offers four fully equipped venue spaces in the heart of the CBD, steps from the Cape Town International Convention Centre. Get in contact with our team to view the space or book directly.

Enquire Now

Explore the Neighbourhood

Fountains Hotel by Neighbourgood sits at one of Cape Town's most iconic addresses, the Adderley Street Fountain, placing you at the true center of the Mother City where fast-paced city convenience meets cultural charm. Perfectly bridging historic landmarks with modern urban life, it offers the ultimate central base whether you are traveling for business, leisure, or a bit of both.

If you're in town for business, you can bypass the traffic with the CTICC just a short, easy walk down the road. If you're ready to explore, you can wander through the historic pedestrian stretches of St Georges Mall and Greenmarket Square. The area is a haven for food and art lovers, surrounded by independent galleries and some of the CBD’s best cafes and lunch spots. With the colorful streets of the Bo-Kaap nearby, the V&A Waterfront just a quick ride away, and beautiful views of Table Mountain and the harbor visible from our upper floors, the very best of Cape Town is right at your fingertips.

Right on your doorstep:

St Georges Mall & Greenmarket Square (historic pedestrian walkways and vibrant local markets)
Cape Town International Convention Centre (CTICC)
V&A Waterfront (a quick drive away for world-class dining and shopping)
Bo-Kaap (just minutes away for iconic colourful streets and rich heritage)
Bree Street & Long Street nightlife and dining
Local galleries, bakeries, wine bars, and markets