CAREERS AT NEIGHBOURGOOD

SALES COORDINATOR

Start Date: 1 June 2025

Location: Cape Town

Salary: Market Related

Job Type: Full Time & Permanent

JOB DESCRIPTION & ROLE OVERVIEW

Reports to: Sales Manager

The Sales Coordinator will play a vital role in supporting the Sales Manager and the broader sales team by managing all sales office administration and functions. This position serves as the primary support interface for the department, focusing on implementing and overseeing efficient sales systems and effective office operations, practices, processes, and procedures. Key responsibilities include assisting Sales Managers and the Head of Sales in delivering efficient and friendly sales support and addressing the diverse requirements of the department. The Sales Coordinator will manage sales administration functions and provide crucial support to Sales Managers in their daily tasks, all with the goal of maximising revenues and achieving budgeted and forecasted targets.

EXPERIENCE & QUALIFICATIONS

  • Successful track record in the hospitality industry.

  • Previous organisational/secretarial/office administrative support experience

  • Proven ability to build and maintain client relationships.

  • Good communication skills and ability to work well within a team environment.

  • Strong interpersonal and problem-solving abilities.

  • Excellent command of English, however other languages would be an added advantage.

ROLE RESPONSIBILITIES

  • Assist in responding to sales enquiries, requests and leads.

  • Assist in liaising with sales manager’s clients, customers, leads and opportunities.

  • Responsible for the handling all brochure requests and inquiries and stock keeping of sales and promotional/client gifting

  • Liaise with stakeholders within business units/departments/Neighbourgood Properties to ensure regular updates of event logistics and responses. Manage internal/external communications of these to ensure full understanding (Site Inspections, Overnight Educationals and Client Activations)

  • Assist and manage all sales administrative functions, including sales follow-up, contracting and rates distribution.

  • Manage all the travel arrangements for the Sales Managers

  • Coordinate and arrange all Sales meetings – agendas, invite participants, record and distribute actions and follow ups

  • Responsible for assisting sales managers with all clients’ sales production reports.

  • Handle all educational and site inspections itineraries and liaise with the property operations on all arrangements and planning

  • Assist in the monthly reconciling of sales reports.

PERSONAL ATTRIBUTES

  • Must be honest and trustworthy, ethical, respectful, flexible, committed to excellence.

  • Works independently as well as a team player, driven and passionate about their work.

  • Good organisational, administrative, interpersonal and communication skills – ability to liaise at all levels; and

  • Outgoing, responsible, positive, can-do attitude, self-motivated and confident.

  • Team player

  • Decisive

  • Attention to detail

  • Committed, proactive, self-motivated

  • Determined and resourceful

  • Empathetic and culturally aware

SKILLS & COMPETENCIES

  • Strong verbal and written skills in English and Afrikaans

  • Excellent interpersonal skills and communication

  • Strong time management skills

  • Ability to work under pressure

  • Planning skills

  • Advanced PC skills using Microsoft Office (Word, Excel, Powerpoint)

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