CAREERS AT NEIGHBOURGOOD
COMMUNITY
LOCATION LEADER
Start Date: 1 Dec ‘25 / 1 Jan ‘26
Location: Cape Town
Duration: 3 Months
Job Type: Work Exchange
JOB DESCRIPTION
Reports to: Community Experience Coordinator
Neighbourgood is looking for dynamic and talented Community Location Leaders with excellent all round people skills to join our community and assist with leading the growth of the Neighbourgood community. Events play an important part of creating the Neighbourgood experience for our members, and the greater city of Cape Town, within the Neighbourgood Property Services business. As a Community Location Leader, you will play a key role in creating, managing, and operating different events over the summer period, with the opportunity to meet new people daily, and build the culture of the Neighbourgood lifestyle. The ideal candidates will be hard-working, able to thrive in a fast-paced environment, detail-oriented and focussed on execution.
The summer Community Location Leaders will support the Community Experience Coordinator in executing and implementing a summer events program. This team will be the brand ambassadors for Neighbourgood and as the friendly faces representing the brand, you will need to develop exceptional working relationships with internal teams and the community.
The work exchange will be a unique experience, offering a three-month opportunity to live at a Neighbourgood location in exchange for being a Community Location Leader and gain skills in a startup business and to assist your professional development.
PURPOSE OF THE ROLE
To host location events/happenings daily at your specific location cluster.
To provide assistance in the overall creation and promotion of all Neighbourgood events over the summer season.
To maintain event attendance from members, assist in the operations of Neighbourgood activities in general, and encourage customer engagement, with guidance and support from the Head of Events & Activations, Head of Brand, Exco management team and Community Managers.
Establishing and maintaining mutually beneficial relationships with members, people of the public, service providers, brands and local businesses.
Ensure each Neighbourgood location is informed of events to establish a full & engaging events and activations programme to drive the Neighbourgood summer experience.
ROLE RESPONSIBILITIES & DUTIES
Attending most scheduled events on the calendar.
Suggestion and implementation of any operational changes to ensure that events objectives are met.
Collaborate within the team to come up with consistent weekly and monthly events.
Manage, attend to, and monitor tasks and duties on the company task tracking system.
Assist with the promotion of events.
Perform creative tasks including but not limited to: Event Posters (Design etc), Content Creation (Photos, Videos, IG Reels etc), Copywriting (Events Notices etc).
Capturing photos and videos of events.
Attend weekly team meetings (either in person or online) and report on any feedback about events from members/guests/attendees.
Establish new relationships with new members and maintain key member relationships.
Interact with Neighbourgood members to establish relationships and community.
QUALIFICATIONS & REQUIREMENTS
Graduate degree or diploma (current or completed)
An interest and aptitude to work in event planning, customer service, marketing, social media management or brand management.
Excellent oral and written communication skills
Ability to prioritise tasks and handle numerous assignments simultaneously
A can-do, eager-to-learn attitude
Able to formulate a unique vision and flawlessly execute the vision
Creative and problem-solving skills – the ability to logically approach any situation and offer relevant suggestions for consideration
Quick to learn and the ability to adapt quickly to change
Self-starter and self-motivated – able to manage your own time effectively
Strong team player, with a positive and enthusiastic attitude, who enjoys working with people and has good interpersonal skills
Strong organisational, planning, and project management skills
Able to commit to living in one of our locations for 2-3 months at a time
KEY SKILLS
Proficient in the use of Microsoft Office, Google Applications, and a good base of general computer knowledge
A good understanding of social media management across Facebook, Instagram, LinkedIn and TikTok
Solid content creation skills
Advantageous Skills: Copywriting, graphic design, photo-editing, photography and videography